![]() Our team will gladly lend a helping hand with further troubleshooting. If this does not clear up what you're experiencing, please reach out to our Support Team with details related to the model phone you've encountered this difficulty with and whether it is operating on the latest version of its operating system (Android or iOS). Click "Get Connected" and wait to see for the app to recognize your headset.Īttempt to use your headset with your phone as you normally would. Open up the Audio Hub application that you have re-downloaded. After doing that, hold down the button again until the headset announces that Bluetooth is powering on and pairing. If the headset announces that Bluetooth is powering off, release the Bluetooth button. NOTE: Ensure that you are holding down the headset's Bluetooth pairing button until the headset announces that Bluetooth is pairing. ![]() Re-pair your headset to your phone via Bluetooth using the headset's Bluetooth button and the Bluetooth pairing process described here: NOTE: You can find the appropriate version of the Audio Hub for your mobile device at the following link: Re-download the mobile version of the Audio Hub for your phone if you previously uninstalled it. If there are multiple listings for the headset, remove them all. If this plastic film is not removed, the earbuds may. This plastic film MUST be removed before first use. ![]() If you have not yet done so, remove the protective plastic film from the bottom of both earbuds. To update the earbuds’ firmware, please do the following. Remove your headset as a Bluetooth device via your phone's settings menu. The Turtle Beach Audio Hub will allow you to update the firmware for your product. Here’s how to connect your Stealth 600 to your mobile phone: 1. ![]() Uninstall the mobile Audio Hub application from your phone if you currently have it installed. The Turtle Beach Stealth 600 is a wireless gaming headset that connects to your Xbox One or PlayStation 4 through Bluetooth and to your PC, Mac, and mobile devices through the Turtle Beach Audio Hub. Sorry to hear about this! Please try out the following for us if you have not already cleared this up on your own. The Turtle Beach Audio Hub will provide you with an array of drivers and downloads that are compatible with the Turtle Beach Stealth 600 headset you own as well. ![]()
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